FAQ

Learn More About Our Cleaning Services

Do I need to be at home during the cleaning?

It's entirely up to you! Many of our clients choose to be out during the cleaning, while others prefer to stay home. We respect your space and privacy.
Are your cleaning products safe for children and pets?

Yes, we use eco-friendly and non-toxic cleaning products that are safe for children and pets.
How do I book a cleaning service?

You can book a cleaning service by visiting our website and filling out the booking form. We'll review your request and get back to you with a quote.
Can I customize my cleaning service?

Yes, our services are customized to meet your specific needs. When you request a booking, we'll go over the project with you and provide a tailored quote.
What payment methods do you accept?

We accept cash, checks, bank transfers, credit cards, PayPal, offline payments, Google Pay, and Apple Pay.
What should I do before the cleaners arrive?

We recommend picking up personal items and valuables. This helps our team focus on cleaning efficiently.

Billing & Pricing

Tailored Packages for Every Budget

Accepted Payment Methods

We accept cash, debit card, bank transfer, checks, and Zelle.

Cancellation Policy

At ReMaid Clean, we understand that plans can change. Please inform us at least 24 hours in advance if you need to cancel or reschedule your cleaning appointment. Cancellations made less than 24 hours after service agreement may incur a cancellation fee of up to 25% of the total amount.

Satisfaction Guarantee

Your satisfaction is our priority. If you are not completely satisfied with our cleaning service, let us know within 24 hours and we will re-clean the specific areas free of charge.